VERY Strange Problem! (Anyone with Extensive OS Knowlege!)

[Bowser]

I have created an .exe projector that loads in the main movie of my presentation (the .swf) in a separate folder using loadMovieNum(). The problem is, I have sent this to someone using Japanese XP, and it just shows a blank screen!

Clearly the .swf is not getting loaded, but what's the deal?

So far I am 2 for 2 on English XP, and 0 for 2 on Japanese XP...what's going on?

I thought it could have been a problem with directory paths, but that is DEFINITELY not the case... for one I have moved the .swf and same result! It can't even load from the same directory!

[Bowser]

Apparently this doesn't have anything to do with (or else is not DIRECTLY a result of) being a Japanese language system.

I've narrowed the problem down to this:

loadMovieNum("movie.swf",1);

will only work on CERTAIN machines!
There doesn't appear to be any rhyme or reason to it!
Since the last post I got a Japanese machine to work and another that wouldn't.

Could this be a matter of processor speed?? It doesn't SEEM to be but...

[amervb]

the problem is with fonts only.........when u'r folder name(files)on jap os will be (????) then flash cant see u'r folder or files.......rename the folder to a num not a chr.

[Bowser]

No, English filenames remain intact on any language system (although the reverse is not necessarily true). This is because other langauge Windows systems are built off the English versions with ASCII as the base. In fact, the majority of files and folders on other language systems are in English to begin with.

[Bowser]

I've found the answer! It's actually quite simple, but it took forever to troubleshoot.

Apparently the Flash projector can only process English filepaths. If ANY part of the path contains a non-English character (presumably non-ASCII), the Projector will FAIL TO LOAD EXTERNAL ASSETS!

This is what lead to the erratic behavior. Everyone who was able to view my project unzipped the files to "My Documents" (written in English on Japanese windows), but for everyone that unzipped to the "Desktop" (written in Japanese characters, it would fail to play.

Please make a note if this, as this is a MAJOR bug in the Flash projector that affects ANYONE with an international target audience!