flash download problems

[martin]

We have flash 5 games on our site but about 1 in 10 people cannot download them to play. We have confirmed with them that the latest flash viewer is installed. Does anybody have an idea what the source of the problem can be?

Thanks

[Marx]

Hi..
Don't really know for sure but found a link that may assist you:

http://www.macromedia.com/support/general/ts/documents/downfiles.htm

Good luck.