Using ActionScripting and SSL to get realtime stats from a Nortel PBX????

[eyeonsystems]

OK,
This is way out in left field but I'm trying to find a good way (without making my client buy any expensive hardware or software) to take his Nortel Meridian PBX and get realtime data from his call center to display it in Flash on his page. I realize that this is going to require some sort of SSL scripting, but I don't know what... What do you recommend. Right now I am assuming I'll get the data as an unencrypted ascii text string via some UDP or TCP port. then I'll need to find a way to allow it to be polled by the executing flash page from the web.

Any suggestions?
Thanks,
Lucas.

[nathanleyton]

I dont know much about the PBX side of things. But I have recently built a hugh real time stats package for a Virtual Call Centre.

My call centre wrote to a database. the rest is easy. Find out if you can make that PBX write to a database which is accessable via ODBC.
Then you can use a socket server to connect and read the database constantly looking for changes if there are any changes you send it up the socket as XML to flash.

This works quicker than parsing for changes in flash. I used PHP for my socket server....

But the base of it all is having you PBX write to a database.


nathan