AOL Browser Problem

[TSan]

PLEASE HELP! I'm not a techie or a designer...just trying to help problem solve since they are really busy...here goes:

The Flash site we programmed is working well on ie, but not so well on AOL. Trying to determine if it is a problem with the embedded code or the way it was produced in Flash.

SCENERIO: The user can view the movie fine the first time in loaded using AOL. If they hit "refresh," it comes back a blank screen. Tried the usual, reopening browser, rebooting, etc. Doesn't help.

The only way it will come back is if cache is cleared. Of course if refresh is used again...same problem.

Any suggestions on the cause and cure?

Thanks.

TSan

[Jesse]

I can't say I've ever heard of this problem before but you could try to cure it by using dynamic pages (perhaps PHP) and changing the embed code from


<embed "file.swf"


to


<embed "file.swf?noCache=<?php rand() ; ?>"


Or something like that. This will maek the embed call on the SWF different every time so it wont reload from cache...

It might fix your problem

Cheers

Jesse